Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from SendThemCare.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we may also collect pages or products viewed, referring sites or search terms, and how you interact with the Site (“Device Information”).

We collect Device Information using cookies, log files, and similar technologies such as web beacons, tags, and pixels.

When you place or attempt to place an order, we collect name, billing address, shipping / facility address, payment information, email address, phone number, and inmate / facility details needed for delivery (“Order Information”).

How We Use Your Personal Information

We use Order Information to fulfill orders (payment processing, shipping, invoices, and confirmations), communicate with you, screen orders for risk or fraud, and — when you opt in — share product updates or offers.

We use Device Information to help screen for risk and fraud, improve the Site, and understand marketing performance.

Sharing Your Personal Information

We share Personal Information with service providers that help operate the store (payment processors, shipping carriers, analytics, and hosting). We may also share information to comply with law, respond to lawful requests, or protect our rights. We do not sell personal information.

Your Rights & Retention

You may request access, correction, or deletion of personal information we hold about you by contacting contact@sendthemcare.com. We retain Order Information for our records unless and until you ask us to delete it, subject to legal requirements.