Terms of Service

Overview

This website is operated by SendThemCare. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service, including Help Center policies (shipping, refunds, substitutions, privacy) referenced here. If you do not agree, you may not use the Service.

Online Store Terms

You represent that you are of legal age to use this site. You may not use our products for any illegal or unauthorized purpose, or transmit malware or destructive code. A breach of these Terms may result in immediate termination of Services.

General Conditions

We reserve the right to refuse Service to anyone for any reason. Non-payment content may travel across networks; credit card information is encrypted during transfer. You may not reproduce or exploit any portion of the Service without written permission.

Accuracy of Information & Prices

We are not responsible if information on this site is not accurate, complete, or current. Prices and product availability may change without notice. We may modify or discontinue the Service at any time.

Products & Facility Rules

Certain products may be available exclusively online and in limited quantities. Returns and exchanges follow our Refund Policy. We may limit sales by person, region, or jurisdiction, and may refuse or cancel orders that violate facility rules or appear fraudulent.

Billing & Account Information

You agree to provide current, complete, and accurate purchase and account information, including inmate ID and facility details required for delivery, and to update that information as needed.

Third-Party Links & Optional Tools

Third-party tools and links are provided “as is.” We are not responsible for third-party materials, websites, or services.

Prohibited Uses

You may not use the site for unlawful purposes, to violate laws, infringe intellectual property, harass others, submit false information, upload malware, scrape personal data, spam, or circumvent security features.

Disclaimer & Limitation of Liability

The Service and products are provided “as is” and “as available” without warranties of any kind to the fullest extent permitted by law. Our liability is limited to the maximum extent permitted by applicable law.